Privacy Policy

Information we collect:
The only data we collect from visitors of this website are as follows:
Contact information that is directly provided to us by users of the website. Specifically this is anything that is provided via our "Contact Us" page: Name, Company Name, Town / City, Email Address and / or Phone Number.

In addition, the only other data we collect is to enable us to track, manage and improve the website - we may automatically collect the following information about you via our Google Analytics integration: technical information (including IP address), web browser type/version, time zone, operating system and platform along with information about your visit; date and time, products you viewed or searched for, page response, lengths of visits to certain pages, page interaction information if you linked to our site from another website, the address of that website, and, if you linked to the site from a search engine, the address of that search engine and the search term you used.

You can view the Google Privacy Policy here: www.google.com/policies/privacy

Cookies:
We use cookies on our site as part of our Google Analytics integration - again, this is to assist us to improve the website and the user experience.

A cookie is a small file comprised of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. A cookie is also a baked or cooked food that is small, flat and usually sweet (but we are talking about the former)!

A cookie does not provide us with access to your computer or any information about you, other than the data you choose to share with us.

Information we may receive from other sources:
We may receive information about you from third parties, analytics providers, search information providers or partners (for example the IASME Consortium in relation to Cyber Essentials certification).

The only information we will retain that is received from other sources will to be contact information aligned to what is stated in the “Information we collect” section of this policy.

Use of your information:
The information you provide to us enables us to provide you with the service(s) you have requested. This information is not shared with other companies or third-parties unless required to enable us to fulfil contractual arrangements or agreed purposes.

Safeguards:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place what we believe are appropriate security controls and company procedures to secure the information we collect from this website.

It should be noted that we do not, however that transmitting information over the internet is inherently not fully secure. We use Secure HTTP (HTTPS) / Transport Layer Security (TLS) to encrypt data sent between your browser and this web site, this ensures up to a point that it can’t not be interfered with, this is however not 100% secure.


Where is my data stored and how is from data secured?
Data is held in a UK data centre with robust policies, controls, and systems in place to help keep your information safe. Data is encrypted both at rest and in transit.

Your Rights:
As a data subject whose personal information we hold, you have certain rights as defined in the EU General Data Protection Regulation (GDPR):

The right to be informed – provided in this privacy policy and in any related communications we may send you.

The right of access – you can request a copy of any personal data we hold about you at no cost, this is referred to as a Subject Access Request (SAR). On validation of any request, we will provide you the data along with the purpose of the processing, categories of personal data, recipients of personal data (if disclosed), retention period and if data has been collected from a third party the date and source of this.

The right to rectification – if you believe we hold inaccurate or incomplete personal information about you, you have the right to correct or complete this data.

The right to erasure (right to be forgotten) - where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete this data. This includes personal data that may have been unlawfully processed.

The right to restrict processing – you can request that we stop processing your personal data. We may still retain the data under our data retention policy but will stop any further processing of data.

The right to data portability - you may request your personal data be transferred to another data controller or processor. This data will be provided in a commonly used and machine-readable format. The right only applies to information an individual has provided to StarSwift Limited directly.

The right to object – you have the right to object to the processing of your data where: processing is based on legitimate interest, is for the purpose of direct marketing, is for the purpose of scientific or historic research or involves automated decision-making and profiling.

If you wish to exercise any of these rights, please email: privacy@starswift.co.uk

In order to process any request, we will ask you to provide two valid forms of identification for verification purposes. All requests will be acted upon within one calendar month.

Finally, If you have any comments, questions or suggestions with regard this privacy policy, please contact us via the email address listed above.

Terms of Use:
By using this website, you confirm that you accept the terms of use described here and agree to comply this them. If you do not agree with these terms, it is suggested you do not use this website.

This web site is provided by StarSwift Limited as a service to its customers, potential customers and to its employees.

All content published on this website and any content provided to visitors to this website or to clients of StarSwift Limited is deemed to be our property unless stated otherwise.

Content published on this website cannot be copied, modified, reproduced, published or sold in whole or in part without permission.

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contact@starswift.co.uk

+44 (0)1480 775555

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